Terms of Service

Terms of Service for Revenue Growth Machine

Trading name of Revenue Growth Experts Limited

Effective Date: 01 June 2026


These Terms of Service ("Terms") govern your use of the website, services, training, coaching, consultancy, subscriptions and other offerings provided by Revenue Growth Machine, a trading name of Revenue Growth Experts Limited ("we", "our", "us").

By accessing our website or purchasing our services, you agree to be bound by these Terms.


1. About Us

Revenue Growth Machine is the trading name of Revenue Growth Experts Limited.

We provide business consultancy, commercial strategy, coaching, training, workshops, advisory services and related products designed to help organisations improve revenue growth and commercial performance.


2. Acceptance of These Terms

By using our website or purchasing our services, you confirm that:

you are at least 18 years of age;

if acting on behalf of a business, you have authority to enter into agreements on its behalf; and

you agree to comply with these Terms.


3. Our Services

Our services may include, but are not limited to:

Revenue growth consulting

Commercial strategy

Sales strategy

Leadership coaching

Executive coaching

Workshops

Training programmes

Online courses

Digital resources

Advisory services

Speaking engagements

Subscription-based consulting and coaching

The exact scope of services will be detailed in your proposal, quotation, Statement of Work or service agreement.

Where there is any inconsistency between these Terms and a signed client agreement, the signed agreement shall take precedence.


4. Website Use

You agree to use our website responsibly and lawfully.

You must not:

attempt to gain unauthorised access to our systems;

introduce viruses or malicious software;

interfere with the operation or security of the website;

use the website for unlawful purposes;

reproduce or copy website content without permission.

We reserve the right to suspend or restrict access where misuse is identified.


5. Intellectual Property

All intellectual property rights in our website, methodologies, frameworks, materials, templates, presentations, videos, training resources and downloadable content remain the property of Revenue Growth Experts Limited unless otherwise stated.

You may use our materials solely for your own internal business purposes.

You may not:

reproduce;

distribute;

publish;

modify;

sell;

licence; or

commercially exploit our content without our prior written consent.


6. Client Responsibilities

Clients agree to:

provide accurate and complete information;

cooperate throughout delivery of the services;

attend scheduled meetings where applicable;

implement recommendations at their own discretion;

make payments on time;

ensure any information supplied does not infringe third-party rights.

The success of our services depends significantly upon client engagement and implementation.


7. Fees and Payment

Fees will be agreed before work commences.

Unless otherwise agreed:

invoices are payable within 14 days of issue;

all fees are exclusive of VAT unless expressly stated;

late payments may incur statutory interest and recovery costs where permitted by law.

We reserve the right to suspend services where payment is overdue.


8. Subscription Services and Recurring Billing

Some of our services are provided on a recurring monthly subscription basis.

By subscribing, you authorise Revenue Growth Machine to charge your chosen payment method at the agreed billing interval.

Unless otherwise agreed in writing:

subscriptions renew automatically at the end of each billing period;

payments are collected in advance;

subscriptions continue until cancelled in accordance with these Terms;

we may revise subscription pricing by providing at least 30 days' written notice.

It is your responsibility to ensure your payment details remain valid and up to date.

If payment cannot be collected, we may suspend or terminate your access to services until payment has been received.


9. Cancellation Policy

You may cancel your subscription at any time by providing written notice.

Cancellation will take effect at the end of your current paid billing period.

No partial-month refunds or pro-rata refunds will be issued.

Where services are delivered under a fixed-term agreement, cancellation does not remove your obligation to pay any outstanding fees due under that agreement unless we agree otherwise in writing.


10. 30-Day Satisfaction Guarantee and Refund Policy

We are confident in the value of our services and want new clients to begin working with us without unnecessary risk.

If, during your first 30 days of service, you decide that Revenue Growth Machine is not the right fit for your business, simply notify us in writing before the end of the first 30 days.

We will:

cancel your subscription; and

refund any fees paid for your first month of service.

After the first 30 days of service, all payments are non-refundable.

This means that after the first 30 days:

no refunds will be provided for subscription payments;

no refunds will be issued for partially used billing periods;

missed meetings, coaching sessions or unused services do not qualify for refunds;

cancelling your subscription ends future billing but does not entitle you to a refund for the current billing period.

Nothing in this policy affects your statutory rights where applicable.


11. Failed Payments

If a recurring payment fails, we may:

retry the payment;

request updated payment details;

suspend access to services;

terminate the subscription if payment remains outstanding; and

recover overdue amounts together with any applicable statutory interest and recovery costs.


12. Results Disclaimer

Our consultancy, coaching and advisory services are intended to provide professional guidance and practical recommendations.

However, we do not guarantee:

revenue growth;

increased profits;

sales performance;

business success;

investment returns; or

any particular commercial outcome.

Business performance depends upon numerous factors outside our control, including implementation, market conditions, competition, economic conditions and customer behaviour.

Any examples, case studies or testimonials are illustrative only and should not be interpreted as guarantees of future results.


13. Confidentiality

Both parties agree to keep confidential information private unless:

disclosure is required by law;

the information is already publicly available through no fault of either party; or

written consent has been provided.


14. Data Protection

We process personal information in accordance with our Privacy Policy and applicable UK data protection legislation.


15. Third-Party Services

Our website or services may contain links to or integrate with third-party software or services.

We are not responsible for the content, availability or privacy practices of third parties.

Your use of those services is governed by their own terms.


16. Limitation of Liability

Nothing in these Terms excludes liability where it cannot legally be excluded.

Subject to applicable law:

our total liability arising from any claim shall not exceed the total fees paid by you for the relevant services during the twelve months preceding the event giving rise to the claim;

we shall not be liable for indirect, incidental, consequential or special damages;

we shall not be liable for loss of profits, revenue, goodwill, anticipated savings, business opportunities or data.


17. Force Majeure

We shall not be liable for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control, including:

natural disasters;

pandemics;

government restrictions;

internet or telecommunications failures;

industrial action;

cyber attacks;

power outages; or

other unforeseen events.


18. Termination

Either party may terminate services in accordance with any applicable agreement.

We may suspend or terminate services immediately if:

these Terms are materially breached;

payments remain outstanding;

unlawful or abusive behaviour occurs;

continued provision of services becomes impractical or unlawful.

Termination does not affect rights or obligations that have already accrued.


19. Changes to These Terms

We may amend these Terms from time to time.

The latest version will always be available on our website.

Continued use of our services following publication of revised Terms constitutes acceptance of those changes.


20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


21. Contact Us

Revenue Growth Machine
Trading name of Revenue Growth Experts Limited

Email: [email protected]

If you have any questions about these Terms, please contact us using the details above.


Entire Agreement

These Terms, together with any proposal, quotation, Statement of Work, service agreement, and our Privacy Policy, constitute the entire agreement between you and Revenue Growth Machine regarding your use of our services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.